Data Engineer
Unknown
Descrição da Vaga
Data Engineer - To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases. To participate or contribute on EN business in creation of proposals to drive Service improvement plans. To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations /L3 level support and doing incident & problem management. Work on value adding activities such Kn…
Publicado há 1 dia
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